Some data is failing to load in eero Insight

Incident Report for eero

Resolved

This incident has been resolved.
Posted Jul 16, 2025 - 20:30 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 16, 2025 - 20:25 UTC

Update

We are continuing to investigate this issue.
Posted Jul 16, 2025 - 14:24 UTC

Investigating

We're currently investigating an issue where some data, such as the Thermal Analysis page, is not loading in eero Insight.
Posted Jul 16, 2025 - 14:24 UTC
This incident affected: eero Insight.
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